Privacy policy
Last update: October 27, 2025
1️⃣. General information
TiendaLibreShop (hereinafter “the Store” or “us”) is the commercial name of our e-commerce platform dedicated to the sale and distribution of digital series, movies, collections, and audiovisual content in downloadable format.
This Privacy Policy regulates the processing of personal data collected through the website:
https://tiendalibreshop.com.
- Privacy Contact: soporte@tiendalibreshop.com
- Scope of Operation International (North America, Central america, South america and Europe)
- Data Controller TiendaLibreShop
2️⃣. Personal Information Collected
a) Data provided directly by the user
During the registration, purchase, or subscription process, we may request:
- Full name
- Shipping or billing address
- Phone number
- Payment method
b) Data collected automatically
When you visit our site, we automatically collect certain technical data through cookies and analytics tools, such as:
- IP address
- Browser and device type
- Pages visited and navigation time
c) Data collected via forms or subscriptions
With user consent, we may collect additional information (such as name and email) to send newsletters, personalized recommendations, promotions, and coupons.
3️⃣. Purpose of Data Processing
Personal data will be used to:
- Manage orders, payments, and digital deliveries.
- Create and manage user accounts.
- Provide technical support and customer service.
- Send commercial notifications, newsletters, and promotions (subject to consent).
- Analyze and improve site performance using statistical tools.
Data may be shared with external platforms strictly necessary for payment processing, analytics, or automated communications, such as: PayPal, Stripe, Mail Mint (Get WPFunnels), Google Analytics, Meta (Facebook Pixel), and Yape (Peru).
4️⃣. Data Protection and Storage
servers, which implement SSL cryptographic protocols and advanced protection measures against unauthorized access Hostinger, which implement cryptographic protocols SSL and measures of advanced protection against unauthorized access.
The data will be retained for a maximum period of one (1) year from the last user interaction, unless legal obligations require a longer term. After this period, data will be securely deleted or anonymized.
Users may at any time:
- Request the deletion of their information.
- Unsubscribe from promotional newsletters.
- Request the modification of their data.
These requests can be made through the chat floating support or by writing to the e-mail soporte@tiendalibreshop.com.
The data is not stored on external servers; every information is kept in our environment Hostinger and WordPress for the time indicated or until the user decides to delete them.
5️⃣. User's rights
In accordance with the international standards of data protection, the user may at any time exercise the following rights:
- Access to your personal data.
- To request the rectification of inaccurate information.
- To request the removal or deletion of data.
- Object to the processing of their data.
- Request the portability of your data to another provider.
Requests will be responded to within an estimated 12 to 24 hours through the support chat, or by e-mail.
6️⃣. Cookies and tracking technologies
TiendaLibreShop uses necessary cookies, analytical and marketing to provide you with a customized experience. These include those employed by Mail Mint, Google Analytics and Target Pixel.
The management of the consent of the cookies is done by the add CookieYes, which allows the user to accept, reject or customize the cookies.
The user can consult the Cookie Policy full for more information.
7️⃣. Third party services
To ensure an efficient operation and security of the web site, TiendaLibreShop use services of third parties that may process personal data under their own privacy policies:
- WooCommerce – e-commerce platform used to manage orders, shopping carts, and payments.
- Stripe and PayPal – payment gateways for secure transaction processing.
- Mail Mint (Get WPFunnels) – system of automation and email marketing.
- Google Analytics – a tool for analysis of web traffic.
- Goal (Facebook Pixel) – follow-up advertising and remarketing.
- Yape (Peru) – method of payment digital available for users peruvians.
- Cloudflare – service security and optimization of the performance of the site.
TiendaLibreShop is not responsible for the treatment that these third parties outside of the purposes described above, and recommends that you review the privacy policies of each provider for further information.
8️⃣. Modifications to policy
TiendaLibreShop reserves the right to modify or update this Privacy Policy at any time, adapting to regulatory changes, technological and / or operation of the Store.
Amendments will be published on this same page, indicating the date of the last update. When the changes are significant, we will notify users by means of a banner informative visible during the seven (7) days and/or by e-mail.
9️⃣. Media contact
For inquiries or requests regarding the privacy and protection of personal data, the user can communicate through the following channels:
- E-mail: soporte@tiendalibreshop.com
- Chat floating: available in the bottom right of all pages.
📘 Final note
The use TiendaLibreShop, the user acknowledges having read and understood this Privacy Policy, as well as the additional documents:
- Cookie Policy
- Terms and Conditions of Use / Service
- Shipping policy / Delivery
- Refund policy / Returns
- Policy Memberships & Subscriptions
Quick Links
+500 5-star reviews
★★★★★
